Our prices are already some of the lowest on the internet and we offer free shipping for order $250 and more . WE DO NOT MAKE MONEY ON SHIPPING. 

We usually process and ship orders the same business day from Miami, Florida, as long as your order is placed before 2PM EST. Depending on stock and availability, processing times may vary. We do not ship on weekends, U.S. federal holidays and hurricanes. 

Please contact customer support immediately for assistance with this, as we will not be able to help after certain processes have taken place. If you are in the 14 days policy for returns and exchanges with the item unopened and unused, you may send the item back to us. Once we receive the item back at our facility, we can either ship you the correct item or issue you a store credit. WE DO NOT ACCEPT RETURNS ON E-LIQUIDS, DISPOSABLES OR COILS DUE TO THE NATURE OF THESE PRODUCTS.

Once an order has processed we are unable to cancel it. If you need to cancel an order, please reach out to us at customer support immediately at [email protected]

We will try to our absolute best to accommodate and assist you, but if the order has already been shipped out, we will not be able to add/alter the order. Please contact customer support at [email protected] for help.