Our prices are already some of the lowest on the internet and we offer free shipping for order $250 and more . WE DO NOT MAKE MONEY ON SHIPPING.
We usually process and ship orders the same business day from Miami, Florida, as long as your order is placed before 2PM EST. Depending on stock and availability, processing times may vary. We do not ship on weekends, U.S. federal holidays and hurricanes.
As per our Terms and Conditions, you can only use one code per order and there is NO double discounting available.
If the code you are trying to use is not working, there is a good chance the code expired. Please reach out to customer support with the code and issue so they can better assist you. IMPROPER USE, NEGLIGENCE OR LACK OF COUPON CODE USAGE WILL BE REFUNDED AS A STORE CREDIT ONLY. The support email is [email protected].
Please contact customer support immediately for assistance with this, as we will not be able to help after certain processes have taken place. If you are in the 14 days policy for returns and exchanges with the item unopened and unused, you may send the item back to us. Once we receive the item back at our facility, we can either ship you the correct item or issue you a store credit. WE DO NOT ACCEPT RETURNS ON E-LIQUIDS, DISPOSABLES OR COILS DUE TO THE NATURE OF THESE PRODUCTS.
Please contact customer support immediately. Provide a detailed description of your concern, so they may help resolve the issue. Include your order number, and photo of the item. You can email us at [email protected].
Once an order has processed we are unable to cancel it. If you need to cancel an order, please reach out to us at customer support immediately at [email protected].
We will try to our absolute best to accommodate and assist you, but if the order has already been shipped out, we will not be able to add/alter the order. Please contact customer support at [email protected] for help.